1. Introduction These Terms and Conditions govern the relationship between [Hotel Apartment Name] ("we," "us," "our") and guests ("you," "your") staying in our hotel apartments. By making a reservation or staying at our property, you agree to comply with these terms.

2. Reservation and Payment

Booking Confirmation: A reservation is confirmed once the required deposit or payment is received.

Payment Terms: Full payment is required before check-in unless otherwise agreed. Accepted payment methods include [Credit Card, Debit Card, Cash, Bank Transfer].

Cancellations and Refunds:

Cancellations made more than 24 hours before the check-in date are eligible for a full refund.

Cancellations made less than 24 hours before check-in may incur a cancellation fee of 50% of the first night rate.

No-shows will be charged the full booking amount.

3. Check-in and Check-out

Check-in Time: 2:00 PM. Early check-in is subject to availability and may incur additional charges.

Check-out Time:  12:00 AM. Late check-out may incur additional fees unless pre-arranged.

Identification: A valid government-issued ID or passport must be presented at check-in.

4. Use of Apartment

Guest Responsibilities: Guests are responsible for keeping the apartment and its contents in good condition. Any damages or losses must be reported immediately.

Occupancy Limit: The maximum number of guests per apartment may exceed 5 depending on the room. Exceeding this limit may result in additional charges or termination of the stay.

Noise and Disturbance: Guests must respect the quiet hours from [time, e.g., 10:00 PM to 7:00 AM]. Excessive noise or disturbances may lead to eviction without a refund.

Non-Smoking Policy: All apartments are non-smoking. A cleaning fee of $100 will be charged for any violation of this policy.

5. Housekeeping and Maintenance

Housekeeping Services: Regular housekeeping is provided daily. Additional cleaning services are available upon request for an extra fee.

Maintenance Issues: Any maintenance issues should be reported to the front desk immediately. We will make reasonable efforts to resolve the issue promptly.

6. Property Damage and Liability

Damage to Property: Guests are liable for any damages caused to the apartment or its contents during their stay. The cost of repairs or replacements will be charged to the guest.

Personal Belongings: We are not responsible for the loss, theft, or damage of personal belongings left in the apartment. A safe is available for storing valuables.

Accidents and Injuries: Guests use the property at their own risk. We are not liable for any injuries or accidents occurring on the premises unless caused by our negligence.

7. Pets Policy

Pet-Friendly Apartments: Only specific apartments allow pets. Guests must inform us in advance if they intend to bring a pet. A pet fee of $50 per night applies.

Pet Restrictions: Pets must be kept on a leash in common areas and are not allowed on furniture. Guests are responsible for cleaning up after their pets.

8. Internet Usage

Wi-Fi Access: Complimentary Wi-Fi is provided to all guests. However, we do not guarantee uninterrupted service.

Acceptable Use: Guests agree not to use the Wi-Fi for any illegal or inappropriate activities. We reserve the right to disconnect users who violate this policy.

9. Parking

Availability: On-site parking is available for guests. Spaces are limited and offered on a first-come, first-served basis.

Liability: We are not responsible for any loss or damage to vehicles or their contents parked on the premises.

10. Guest Conduct

Guests must respect the rules of the apartment and the privacy of other guests.

Illegal activities, including drug use, are strictly prohibited and will result in immediate eviction without a refund.

Any guest found engaging in unlawful behavior may be reported to the authorities.

11. Force Majeure

We are not liable for any failure to perform our obligations if such failure is due to circumstances beyond our control (e.g., natural disasters, power outages, strikes).

12. Modification of Terms

We reserve the right to modify these terms and conditions at any time. Updated terms will be communicated to guests as soon as possible.

13. Governing Law

These terms and conditions are governed by the laws of Nigeria. Any disputes arising will be resolved under the jurisdiction of the courts in [Location].

14. Contact Information

For any questions or concerns, please contact us at support@numberten.ng.